Return & Refund Policy
At Funchsiassence, we aim to ensure that our customers are satisfied with their purchase. If for any reason you are not completely happy with your order, you may request a return or refund according to the policy below.
Returns
Customers may request a return within 7 days of receiving the product. To be eligible for a return, the following conditions must be met:
- The product must be unused and unopened
- The product must be in its original packaging
- The product must not be damaged by the customer
- Proof of purchase or order confirmation must be provided
To initiate a return request, please contact our support team with your order details.
Refunds
Once we receive the returned product, our team will inspect it. If the product meets the return conditions, the refund will be processed.
Refunds will be issued through the original payment method used at the time of purchase. The refund process may take 5–7 business days depending on your payment provider.
Damaged or Defective Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Customers may be required to provide photos or videos of the damaged product for verification. Once verified, we will arrange for a replacement or refund as quickly as possible.
Non-Returnable Items
Certain products may not be eligible for return or refund, including:
- Used or opened products
- Products without original packaging
- Products damaged due to improper use or handling
Return Shipping
Customers may be responsible for return shipping costs unless the return is due to a damaged or incorrect product received.
Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us:
Brand: Funchsiassence
Phone: +91 xxxxxxxxx
